For up-to-the-minute news on everything from market futures to new partnerships, from product launches to new appointments and approvals, CEM’s Newswire has the information you’ve been looking for.
Dedicated JENSIgame service team reflects innovative drive with the Internet Lottery Terminal (ILT)
The pioneer in uniting online and offline gaming - JENSIgame - is bringing real operator choice with the Internet Lottery Terminal (ILT). The ILT allows players to enjoy internet gaming on traditional gaming cabinets. The cabinet range allows operators to integrate the ILT into all types of gaming venues, from high-end casino gaming right up to street gaming. The ILT is opening a new market for the gaming industry. Mr. Jens Göransson, founder and CEO of JENSIgame, is playing a pioneering role securing the operator rights in this sector in Europe. “Our company philosophy is to allow players to enjoy internet gaming in traditional gaming locations. We employ our substantial experience in this sector within the legal framework to support our customers. New gaming markets are often contended both politically and by market contenders. We give operators piece of mind that they can provide the fun and entertainment of the Internet Lottery Terminals on a long-term basis.
Being Internet Lottery Terminals, all terminals are naturally connected to the internet. JENSIgame has perfected a service module that allows operators to draw upon their support regardless of the location or time of day. “Downtime is the burning issue for operators, especially on the very popular machines. Our business module included this factor from day one. Our service standard plays a pioneering role in this market”. The JENSIgame service team, known as Zigma s.r.o., has its headquarters in Budapest, Hungary. Mr. Lars Nisser heads the team. Mr. Nisser has over thirty years of experience in the gaming industry. This gives the necessary experience to be able to unite the popular aspects of traditional gaming with the exciting new aspects of internet gaming. However, internet gaming can only blossom when the internet is secure. Mr. Nisser explains, “We have developed very secure communication with our servers. This has placed JENSIgame in a leading position as this special technology gives operators the internet security they need. We are able to extract information from the ILT’s, regardless in which country they are placed, in a very secure way and provide this information for our programmers to examine, should this be necessary”.
Mr. Nisser is supported by Ms. Szilvia Zsitva and Ms. Veronika Serdult. The complete service team was present at the Hungarian Gamexpo trade show, underlining the company philosophy. “We attend major exhibitions not only so that our customers can put a face behind the service team names. We actively support our customers with technical support and exchange ideas. Being active in so many countries, we can often foresee market developments and so we can advise our customers. We see ourselves as a proactive support team, ensuring our customers can run the ILT’s 24/7 and can profit from new market trends. Our experience means that we solve vast majority of questions extremely quickly, minimising downtime. That in a nutshell is the secret of our success,” explains Mr. Nisser.
The future is bright for the customers of JENSIgame. Mr. Göransson sums up, “We are playing a pioneering role the internet gaming market within the traditional operator-driven gaming market. We are aware of our responsibilities to our customers and we place utmost importance on service. Players want to enjoy the ILT’s long term and operators know that JENSIgame offers the complete structure to allow this to succeed”.