October 2011

Long-Term Technology Strategies and the Bottom Line

By Joe Greer and Chad Vukich

Author: 
Joe Greer and Chad Vukich

Casinos are going through a major technology transition. How well do you understand the following? Virtualization, server utilization, network consolidation, unified communications, high-speed gaming, digital signage, disaster recovery, VOIP, cloud computing, LAN, WAN, SAN, fiber channel, iSCSI, and the list continues. Are these terms being thrown at you by your IT department?

Pieces of the Puzzle: Fire Features

By Amanda Huggett

Author: 
Amanda Huggett

Looking to heat up your casino? Want something that will fire up your players to spend more time at your property? If so, you’re in luck, because in this installment of our series focusing on one aspect or feature that goes into casino/resort design and construction, we’re looking at fire features.

Nevada Gaming Authorities Release Proposal to Regulate Internet Poker

By Glenn Light and Karl Rutledge

Author: 
Glenn Light and Karl Rutledge

On Aug. 24, 2011, the Nevada State Gaming Control Board issued a set draft of regulatory proposals intended to establish the state regulation of Internet poker pursuant to Assembly Bill 258 (AB 258) of the 2011 Nevada Legislature. Signed into law by Gov. Brian Sandoval in June 2011, AB 258 requires that the Nevada Gaming Commission adopt regulations governing interactive gaming.

The Benefit of the “Benefit of the Doubt” Rule

By David Atkins

Author: 
David Atkins

Have you ever complained out loud, in company, about the inhuman treatment dished out at the DMV, the post office, your bank or any other archetypal bastion of bureaucracy? You take a number, wait endlessly for the most impersonal service imaginable, and you finally leave fuming and dissatisfied that you omitted to complete Form XYZ 999.

Gaming Capital Group’s New COO: Kathleen McLaughlin

By Sarah Klaphake

Author: 
Sarah Klaphake

By now you may have heard the rumor that Kathleen McLaughlin has moved to Oklahoma. Well, it’s true, and she’s been fielding a lot of questions about it. “There’s not an executive that I’ve been around that hasn’t pulled me to the side and, ‘Seriously? Did you relocate to Oklahoma?!’ I just want to send the message out to the universe: Oklahoma is amazing,” McLaughlin says.

Motivations of a Gambler

By George Haldeman

Author: 
George Haldeman

As casinos compete for visits from their database, they need to realize there are a variety of psychological motivations that drive guests to choose one casino over another. I hear from marketers all the time that their customers just want their offers. We know from various research projects conducted in multiple markets that...

Tribal Economic Diversification: Expanding Beyond Gaming

By Valerie Red-Horse and Derril Jordan

Author: 
Valerie Red-Horse and Derril Jordan

The Indian country press is filled with articles and stories extolling the virtues of tribal economic development, with many of those articles focusing on the need for, and benefits of, diversification of the tribal economic base. It is hard to argue with the wisdom of such advice, and few, if any, tribal leaders or tribal sovereignty advocates would take exception...

Where’s the Money? Part 4: Gaming Density and Yielding the Floor

By Andrew Cardno and Dr. Ralph Thomas, with Mukesh Gordhan

Author: 
Andrew Cardno and Dr. Ralph Thomas, with Mukesh Gordhan

In today’s gaming world, there is vastly increased game flexibility and supply of gaming products in many, or possibly most, markets. These factors are changing the rules of yield on the gaming floor, necessitating a new framework for optimizing the yield of these games in this new environment.

Slot Operators to Go “Down Under” Down Under

By Michael Alexander

Author: 
Michael Alexander

Australians are known for their gambling habits. The saying goes that Australians would bet on two flies crawling up the wall. If proposed gambling reforms are passed in the legislature, will we see an end to this popular saying as well as to many operators in the industry?

The AGEM Advantage

By Peter E. Mead

Author: 
Peter E. Mead

Membership to the Association of Gaming Equipment Manufacturers is really a no-brainer if you are in the business of supplying goods and services to the casino industry anywhere worldwide. Now 111 members strong, it’s obvious that AGEM serves not just the largest and most global of gaming suppliers in the gaming business, but smaller and more regional companies, too.