December 2012

Where’s the Money? Part 18: Series Finale

By Andrew Cardno and Dr. Ralph Thomas

Author: 
Andrew Cardno and Dr. Ralph Thomas

There have been three core themes throughout this “Where’s the Money?” series: horizontal innovation, the customer experience and analytics. As the industry continues to innovate in many and varied ways, this series has provided real-world examples of how analytics is at the core of driving the right value from the customer experience.

AGEM Index

By

After two consecutive months of increases, the AGEM Index declined in October 2012. The composite index reached 128.23, down 0.61 points, or 0.5 percent, when compared to the prior month. Overall, the sector remains somewhat volatile as the index has declined in five of the past 12 months, yet remains up 3.6 percent from the same month one year ago.

The Gaming Life: Jim Ward

By Antinea Ascione

Author: 
Antinea Ascione

It is truly interesting how people end up in the gaming industry. Some may have had parents in gaming and chose to follow in their footsteps. Jim Ward however, was encouraged to join by none other than his grandmother. Now, as the corporate vice president of casino operations at Station Casinos, he can’t imagine being in any other business.

What’s Shakin’, December 2012

By CEM Staff

Author: 
CEM Staff

Key news this month includes: Bally Signs Agreement to Offer Content from SHFL entertainment, Aristocrat Purchases Online Platform, installs from IGT and Gary Platt, FutureLogic Partners with Resort Advantage, Zynga Announces Executive Appointments, Gaming Support Announces New Corporate Visual Identity, Agilysys Promotes Robert R. Ellis to COO, and much more.

New Class III Slots, December 2012

By CEM Staff

Author: 
CEM Staff

Check out the latest releases from Class III slot manufacturers here! This month features games from Ainsworth, American Gaming Systems, Aristocrat, Aruze, Bally, Cadillac Jack, IGT, Incredible Technologies, Konami, Multimedia Games, Pharos Gaming and SPIELO International.

Gaming and Government, Part II: Where are We Now?

By Antinea Ascione

Author: 
Antinea Ascione

Last month, the U.S. was abuzz with political activity, especially during the last week before the elections—the “final push.” Politicians scrambled to make last appearances. Campaigners doubled up on door-to-door visits. And almost everyone on Facebook and Twitter became a political pundit overnight. While the presidential election came to an early close, some important races went on into the morning.

Social Media and the Proliferation of Online Gambling in the U.S.

By Fred A. Buro

Author: 
Fred A. Buro

The emergence of legalized online casino-style gambling and poker in the U.S. has been fueling hype about its ultimate convergence with social media and the potential role that viral marketing will play in the new online gambling space. But is it just hype? Acute consideration of cost, risk and return lie at the threshold of every fledging industry, and online gaming is no exception.

New Class II, December 2012

By CEM Staff

Author: 
CEM Staff

In this month's new Class II section, we highlight the following games: Bally—Money Talks™, Cadillac Jack—The Last Pharaoh™, Diamond Game—Royal Spirits™, IGT—Lucky Larry’s Lobstermania® 2 Bingo and Multimedia Games—Wild Firefly™.

Lifestyles, December 2012

By CEM Staff

Author: 
CEM Staff

In this section, we highlight the unique traits, talents, hobbies and extraordinary passions of industry professionals. This month we feature Douglas Florence, Business Development Director Global Gaming at Avigilon and Elaine Hodgson, President/CEO of Incredible Technologies Inc.

Expansion Breathes New Life into Four Winds Casino Resort

By Antinea Ascione

Author: 
Antinea Ascione

Luxurious, warm, richly designed and contemporary; these words perfectly describe the look and feel of the additions to the Pokagon Band of Potawatomi Indians’ Four Winds Casino Resort in New Buffalo, Mich. The recently completed expansion project, spearheaded by Hnedak Bobo Group, is located in southwest Michigan’s scenic Harbor Country, just minutes from Lake Michigan and only a 90-minute drive from Chicago.