Articles

Gaming Management

Tim Parrott’s Legacy Lives On

By Sarah Klaphake Cords

Author: 
Sarah Klaphake Cords

This spring, our industry was dealt a major blow with the loss of former Shuffle Master CEO Tim Parrott. Known as a true gentleman, Parrott’s career had many highlights. Among them, he was a founding board member of the American Gaming Association, founder of Boomtown casinos, and most recently he transformed Shuffle Master’s culture in the just one year he was on the job.

Class Action Arbitrations Ruled Impermissible Absent Express Agreement

By Patrick H. Hicks and Deborah L. Westbrook

Author: 
Patrick H. Hicks and Deborah L. Westbrook

A new Supreme Court ruling, from Stolt-Nielsen S. A. v. Animalfeeds International Corp., makes a sticky situration out of staying silent on the issue of class arbitrations. Litigation to clarify the case is still expected, but for now it's time to review those arbitratioin agreements.

The Stars Align: Massachusetts Appears Ready to Permit Casinos

By Mark Hichar

Author: 
Mark Hichar

The need for additional state revenues and an unemployment rate estimated at 9.2 percent in April 2010 have caused Massachusetts to reconsider gambling as an important source of jobs and revenue generation. With the three major political figures in accord on the issue (mostly), casinos are likely on the way to the commonwealth. But can it happen by the end of this legislative session?

The Dice Are Out on Identity Theft

By Peter J. Kulick

Author: 
Peter J. Kulick

Identity theft is big business that carries hefty associated costs. For instance, studies have estimated that businesses worldwide lose approximately $221 billion annually due to identity theft. Against this backdrop, Congress enacted the Fair and Accurate Credit Transactions Act of 2003. The FTC and other federal agencies promulgated the so-called “Red Flags Rule.”

TCSJOHNHUXLEY and the World Cup Craze in South Africa

By Sarah Klaphake Cords

Author: 
Sarah Klaphake Cords

This summer in South Africa, the streets are lined with fans, the cars are lined with flags and the table games are covered with customized layouts. It is all in the name of soccer—or football, as fans from outside of the U.S. call it. South Africa is hosting the 2010 FIFA World Cup, which runs through July 11. TCSJOHNHUXLEY has been preparing for the games since January.

Gaming Floors of the Future, Part 1: Downloadable Games

By Andrew Cardno, Dr. A. K. Singh and Dr. Ralph Thomas

Author: 
Andrew Cardno, Dr. A. K. Singh and Dr. Ralph Thomas

This article covers the fundamental difference between traditional and downloadable slot games and how this difference may affect the dynamic gaming floors of the future. Currently, operators’ use of downloadable games seems to be due to the ability to run a floor in the same way but with fewer slot techs, so we’ll also explore management techniques for downloadable games that will change the way we run gaming floors.

Gaming Policy Models, Part 1: Preparing for the Casino

By Anthony Cabot

Author: 
Anthony Cabot

To be successful in any negotation, a state government must understand the motivation of the other party. Casino companies are looking to maximize profits. The question is how the company will go about achieving that goal. First-rate companies do this through long-term planning. They will not take the money and run. Still, the casino’s and the state’s overall objectives may not be the same.

Nevada’s New Game Developer Registration

By Greg Gemignani and Brin Gibson

Author: 
Greg Gemignani and Brin Gibson

In 2009, the Nevada legislature responded to the concerns of regulators and the gaming device manufacturing industry by making changes to NRS 463. These statutory changes have in turn resulted in significant changes to Nevada Gaming Regulation 14, creating a structure for independent contractor registration with the Nevada Gaming Control Board.

Perspectives of Data: Financial vs. Slots vs. Marketing

By Dr. A. K. Singh and Andrew Cardno

Author: 
Dr. A. K. Singh and Andrew Cardno

In this latest installment of our series on the use of quantitative analysis to increase understanding of casino games and operations, we’ll explore how different analytical perspectives have completely different data requirements. In fact, a correct view of the data for a slot analysis may be misleading for marketing purposes.

Managing Ills in Macau’s VIP and Mass Gaming Market

By Desmond Lam

Author: 
Desmond Lam

There seems to be only one trend in Macau’s gaming market—up! Macau’s gross casino gaming revenue reached a whopping U.S. $15 billion in 2009 and is set to achieve yet another year of extraordinary growth in 2010. (That is, provided no other drastic policies are put in place to deliberately slow growth down.)