Two-day surveillance certification program scheduled for April in San Juan, PR

New York, February 11, 2004‹Casino Surveillance Directors and Managers charged with security and surveillance responsibilities can strengthen their tactical and strategic approach to stopping crime at the upcoming Casino Gaming Surveillance Training Program, a two-day certification course presented by WestVille Enterprises, Inc., originator of the Caribbean Gaming & Hospitality Conference. The program will be given twice between April 19-22 at the Wyndham El San Juan Resort and Casino in San Juan, Puerto Rico as a scheduling convenience for managers, supervisors, and technicians.

"Surveillance is the first line of defense for any gaming enterprise," says Bruce R. Smith, President of WestVille Enterprises, Inc. "Operators have everything the thief wants: money, chips, and tokens. The objective of our program is to sharpen controls to such a degree that the potential for loss is absolutely minimal."

Charles Guenther, renowned casino surveillance expert, to lead program
Teaching the Casino Gaming Surveillance Training Program is the internationally noted casino surveillance expert, Charles Guenther. With 20 years of casino experience, Guenther delivers seminars throughout the U.S. and the Caribbean on casino operations, cheating activity, and asset protection. He is the former Director of Surveillance for Trump Marina Casino Resort and most recently the Director of Surveillance for the Sands Hotel and Casino, both of which are located in Atlantic City, NJ. He is widely acknowledged as the foremost casino surveillance expert in the U.S.

According to Smith, registrants will undergo a written examination at the end of each day in either English or Spanish. Those who pass both exams will receive a Certificate of Completion. Those who do not pass or choose not to take the test will receive a Certificate of Attendance. All sessions will be offered with simultaneous English-Spanish translation.

Smith says the program is not only content-rich, but will allow surveillance managers flexibility in scheduling their work-day. Because each session is self-contained, registrants do not have to take them in sequence. Program A, covering slots, blackjack, and single-deck games surveillance, for example, will be offered on Monday, April 19 and Wednesday, April 21. Program B, which covers surveillance of roulette, baccarat, and casino cages in addition to other material, will be offered on Tuesday, April 20 and Thursday, April 22. "We understand how difficult it is to release staff for continuing education," says Smith. "But what could be more important than building up surveillance skills in order to protect the bottom line? The flexible timetable will allow many more people to participate."

For more information on Casino Gaming Surveillance Training Program, contact Bruce R. Smith at WestVille Enterprises: +1-914-337-1246 (tel.); +1-914-337-1147 (fax); brucesmith@caribbeangaming.net; or visit www.caribbeangaming.net for the latest session updates and online registration.