Casino Enterprise Management

Mum was the word regarding a Meadowlands “Boardwalk” racino at the aptly themed “Leadership in Challenging Times” 13th Annual East Coast Gaming Congress. Still, any mention of New Jersey Gov. Jon S. Corzine addressing an audience will always pack a conference hall, and such was the case at the Atlantic City Convention Center this May 19.

Back in 1976 I took my first job in the publishing world at the youthful age of 16. It was a summertime position working in the mailroom of a large international textile trade association in St. Paul. Eight magazines were produced there each month, but they were laid out manually with film and tape. It was very manual and a labor intensive process. There wasn’t any desktop publishing in those days.

The gaming industry is no longer overwhelmingly populated by independent operators and small suppliers working solely in the United States. The industry, rather, has transformed over the past two decades into a global behemoth. Major casino operators have properties located not only in multiple U.S. jurisdictions, but now also own, or participate in joint venture ownings, properties in foreign countries.

The quickest route to an embarrassing comeuppance for professionals is to stray outside the area of their expertise. As regulators, our comfort zone is bounded by the rules and internal controls related to things like asset protection and game integrity.

Check out these new Class II slots from gaming's top manufacturers— IGT's Red Hot Jackpots® Multi-Level Progressives Bingo, Cadillac Jack's Star of Phoenix and WMS' Jewels of the Night.

Not long after the 111th Congress began its first legislative session, the Employee Free Choice Act (EFCA) (S. 560, H.R. 1409) was introduced for consideration. During the 2008 campaign, this act received substantial support from organized labor, a significant majority of the Democratic members of Congress, and now-President Barack Obama.

Read all about the new Class III games here—IGT's Top Dollar Slots, Bally's Goldbeard's Treasure Doubloon Lagoon, AC Coin & Slot's Sparky's Cash Splash, Aristocrat's Jackpot Royale, SPIELO's Power Wilds, WMS' Time Machine, Konami's Jumpin' Jalapenos, Ainsworth's Royal Diamonds, BetStone's Lucky Money Frog and Multimedia Games' Petra: Lost City of Stone.

Henry had been given the task of balancing the casino's dealer and floor supervisor schedule. After several weeks, he had finally developed a plan that would properly balance the schedule so that all dealer and floor shift positions were staffed to handle the current business level during the various hours of the day and week. He also was able to schedule an extra dealer for each shift to cover any vacations or call-ins.

During these past months, we have been proud to share summary findings from the new WMS Active Gambler™ Profile survey, the industry’s most comprehensive examination of emerging trends shaping the gaming marketplace of the future. This pioneering survey has revealed four megatrends, each with profound implications for the future of the gaming business.