... there is a perceived difference between poor customer service and good customer service, but what is the actual difference between good customer service and ...
Story - CEM Staff - 03/01/2011 - 06:51 - 2 comments - 0 attachments
... Simplicit-e Gaming Solutions (Pty) Ltd. an Approved JCM Service Center for Africa and the Indian Ocean Islands. Under the agreement, Simplicit-e will provide firmware upgrades, service product in the field and at Simplicit-e workshops, train customer ...
CEM Newswire - CEM Staff - 06/07/2011 - 08:14 - 0 comments - 0 attachments
The Service Companies are pleased to announce the promotion of Steve Wilson to ... Miami Lakes, FL – June 10, 2011 – The Service Companies are pleased to announce the promotion of Steve Wilson to ...
CEM Newswire - CEM Staff - 06/28/2011 - 11:58 - 0 comments - 0 attachments
... integration with the Bally BOSS™(Beverage Ordering Service System) by Bally Technologies – a solution that permits slot players ... The order is then sent to the proper MICROS-equipped service bar for preparation and delivery. ...
CEM Newswire - CEM Staff - 06/22/2011 - 08:47 - 0 comments - 0 attachments
... new capital resources and new executive leadership, The Service Companies (TSC) are accelerating growth in anticipation of the ... (a Credit Suisse affiliate) as an equity investor in The Service Companies. ...
CEM Newswire - CEM Staff - 07/08/2011 - 12:10 - 0 comments - 0 attachments
... Betson Imperial Parts & Service, a leading distributor of gaming, amusement, vending parts and service announced today they have signed a distribution agreement with ...
CEM Newswire - CEM Staff - 01/26/2011 - 15:23 - 0 comments - 0 attachments
... decision to invest time and money into a customer service policy, their next step is to develop a strategic plan for training ... for the skills needed to achieve the degree of superior service that will improve the casino’s performance and reputation in a ...
Story - CEM Staff - 05/02/2011 - 07:22 - 0 comments - 0 attachments
... to provide access to direct 1-to-1 customer support and service interactions through Facebook, the world’s most popular social media ... for Facebook™, the industry’s first direct customer service and support application for Facebook, the application lets KONAMI ...
CEM Newswire - CEM Staff - 02/18/2011 - 07:19 - 0 comments - 0 attachments
... Form and Description Bally Technologies: Service Tracking Manager™ (STM) Nomination Form and Description Service Tracking Manager™ Brochure Dashboard (.jpg) Casino ...
Page - CEM Staff - 07/12/2011 - 13:40 - 0 comments - 0 attachments
... frustrated with the results of his table game customer service program. After a number of “optimal customer service” training classes, and several months of supervised monitoring, his ...
Story - CEM Staff - 04/01/2011 - 05:49 - 0 comments - 0 attachments
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