CEM Archives

The CEM Archives below contain full text articles of past and current issues of Casino Enterprise Management Magazine, case studies and white papers, searchable by issue, date, topic, title or author.

Article Archives

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[Search date format should be like march 3 (month date), april 2009 (month year), july (just month), 2008 (just year), YYYY-MM-DD.]
AuthorIssue DateCategoryTitle
Robert AmbroseJan 1, 2008January 2008, Gaming Operations The Slot Department Operations Guide: Updating a Document That Matters
Robert AmbroseJan 1, 2007January 2007, Gaming Management Where Everybody Knows Your Name: Slot Service Communication and Slot Employees
Robert AmbroseFeb 1, 2007February 2007, Gaming Operations The Class II Debate and the Manufacturer’s Technical Standards Work Group
Robert AmbroseOct 1, 2007October 2007, Gaming Management Taking the Walk and Talking the Talk
Robert AmbroseMar 1, 2007March 2007, Gaming Operations At the Gate: Pennsylvania Gaming, Marketing the Brand
Robert AmbroseSep 1, 2007September 2007, Gaming Management When the Union Comes Knocking How to Handle an Organizing Campaign, Vote and First Contract Negotiations
Robert AmbroseAug 1, 2007August 2007, Gaming Management Can You Help Me Now? How to Re-focus Customer Service on Your Slot Floor
Robert AmbroseJul 1, 2007July 2007, Gaming Operations The Slot Floor Emergency Plan
Robert AmbroseJun 1, 2007June 2007, Executive ProfileRaising the Bar: Dennis Gomes on Marketing, Team Building and His Vision
Robert AmbroseMay 1, 2007May 2007, Gaming Operations Integrating Gaming into Business School Curriculum: The East Coast
Robert AmbroseApr 1, 2007April 2007, Gaming Management Meeting the Competition of Border State Gaming
Rob BoneMay 1, 2009May 2009, CEM ExclusiveWMS Survey Reveals Major Shifts in Gambler Preferences
Rob BoneApr 1, 2009April 2009, CEM ExclusiveWMS Survey Reveals Major Shifts in Gambler Preferences
Rob BoneMar 1, 2009March 2009, CEM ExclusiveWMS Survey Reveals Major Shifts in Gambler Preferences
Rob BoneJun 1, 2009June 2009, CEM ExclusiveWMS Survey Reveals Major Shifts in Gambler Preferences
Rob BoneJul 1, 2009July 2009, CEM ExclusiveWMS Survey Reveals Lifestyles of Active Gamblers
Rick Arpin, Karl Brunner and John Page Apr 1, 2008April 2008, Gaming Management Updating Gaming Industry Accounting Guidance
Richard MarcusNov 1, 2007November 2007, Gaming Operations Psychology: The Hidden Key to Casino Cheating
Richard MarcusOct 1, 2007October 2007, Gaming Operations The Scam of a Lifetime
Richard MarcusSep 1, 2007September 2007, Gaming Management Improving Security in the Pit
Richard MarcusAug 1, 2007August 2007, Gaming Management Know One When You See One: Your Casino and a False-Shuffle Scam
Rich LehmanJan 1, 2008January 2008, Gaming Operations Game Selection Criteria, Part V: Designing Specialty Slot Carousels that POP!
Rich LehmanFeb 1, 2008February 2008, Gaming Operations Game Selection Criteria, Part VI: Bonus Features on Devices for a Slot Carousel
Rich LehmanJun 1, 2008June 2008, Gaming Operations Age vs. Beauty: The Popularity Evaluation of Slot Gaming Devices
Rich LehmanJul 1, 2008July 2008, Gaming Operations Data Drilling, Mining and Digging
Rich LehmanOct 1, 2008October 2008, Gaming Operations Purchasing Power at the Bargaining Table
Rich LehmanNov 1, 2007November 2007, Gaming Operations Game Selection Criteria, Part III: Multi-game Devices
Rich LehmanDec 1, 2007December 2007, Gaming Operations Game Selection Criteria, Part IV: Payout Frequency
Rich LehmanOct 1, 2007October 2007, Gaming Operations Game Selection Criteria, Part II: Saturation
Rich LehmanSep 1, 2007September 2007, Gaming Operations Game Selection Criteria
Rich LehmanAug 1, 2007August 2007, Gaming Operations What Do You Weigh? Weighted Hold Percentages and Why We Need to Know
Rich LehmanJul 1, 2007July 2007, Gaming Operations Time, TITO and Bonus Games: Where Do We Go From Here?
Rich LehmanNov 1, 2009November 2009, Gaming Operations How Can Free Play Be So Misunderstood?
Rhona SacksMay 1, 2008May 2008 , Gaming Management Your Hidden Business Assets
Ravneet BhandariJul 1, 2008July 2008, Gaming Management There’s Always Room at the Inn… as Long as You P(l)ay!
Randy PapettiOct 1, 2008October 2008, Gaming Management Antitrust: Recognizing and Avoiding Risky Activities
Randall A. FineJun 1, 2009June 2009, Gaming Operations Free Play Isn't Free
Randall A. FineNov 1, 2008November 2008, Gaming Operations The Ferrari Fallacy
Phil Hogen and Elaine Trimble SaizNov 1, 2009November 2009, Native American GamingNIGC By the Numbers
Peter MeadJan 1, 2008January 2008, Publisher's Letter My Suggestion for the New Year: Avoid the Naysayer
Peter MeadFeb 1, 2008February 2008, Publisher's Letter Riding the Change Wave
Peter MeadMar 1, 2008March 2008, Publisher's Letter Not Everyone with a Guitar Can Play Music
Peter MeadApr 1, 2008April 2008, Publisher's Letter Congratulations NIGA!
Peter MeadMay 1, 2008May 2008 , Publisher's Letter Looking Forward, Looking Back
Peter Mead May 1, 2009May 2009, Publisher's Letter Congratulations and Thank You!
Peter MeadJul 1, 2008July 2008, Publisher's Letter Minor Bumps in the Road
Peter MeadApr 1, 2009April 2009, Publisher's Letter Leadership in Indian Country
Peter MeadMar 1, 2009March 2009, Publisher's Letter This Economy Stinks. Like You Didn’t Know that Already, Right?
Peter MeadFeb 1, 2009February 2009, Publisher's Letter Welcome to the Big Leagues, Mr. President
Peter MeadJan 1, 2009January 2009, Publisher's Letter Count Your Blessings