Casino Enterprise Management

Multimedia Games, incorporated in Texas in 1991, is a manufacturer of high-quality gaming machines, innovative technology and systems. Multimedia Games set out to push the technological envelope and make giant strides in all areas—not only game development and titles, but also casino management, back office systems development, new gaming systems, innovative communications, networked technologies and player tracking systems.

The topic of critical thinking is something that is stressed in business college. It’s important that we learn to look at things from different angles before we render an opinion or make a crucial decision. Some situations aren’t always the same as they first appear. This is true even in casino game protection. Sometimes failing to look at the “big picture” will prevent us from seeing the real problem.

It’s hard to believe that 20-plus years ago the vast majority of the cages in our industry were operating under a completely manual system. Manual markers, manual pit fills and credits, manual microfilming of the checks, manual table games openers and closers, and way too many other manual functions to mention. And even now there are many cage and credit functions that are still manual—and outdated. Cage automation has been somewhat slow, but every year at G2E and NIGA I see a much brighter light at the end of the tunnel.

Multimedia Games, incorporated in Texas in 1991, is a manufacturer of high-quality gaming machines, innovative technology and systems. Multimedia Games set out to push the technological envelope and make giant strides in all areas—not only game development and titles, but also casino management, back office systems development, new gaming systems, innovative communications, networked technologies and player tracking systems.